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Information concerning administrative processing, billing, domain application issues

CAN'T FIND THE ANSWERS? THEN ASK THE QUESTIONS. Fill out the questionnaire form provided and submit it in to us. Our technicians will respond to you within 48 business hours of receipt of your submission.
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Q & A

1. What are my methods of payment?

Apex Solutions accepts Cash, Checque Money orders and now online credit card payments. Payment can be made in Cash or in the form of checques by mail our offices located at #1 Brieves Rd. Maraval Trinidad. Payment can also be deposited into our Republic Bank account Ellerslie Branch. Contact our office to be supplied with the necessary information concerning this matter. Payment can no be made via our secure online credit card payment. Use our online facility and follow the instruction accordingly.

submitted by unknown, answered by Technician, last updated Oct 20, 2017 top

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2. How am I being Billed?

You are billed at the beginning of each month. Monthly statements are sent by both e-mail and regular mail and become due upon receipt. Payment should be made within or before the next billing cycle. Failure to do so will result in a $25.00 late charge of every late payment. Delinquent accounts past 3 months will be AUTOMATICALLY DISCONNECTED. If you have not received your monthly statements you are asked to contact our offices to verify your mail address and e-mail address.

submitted by unknown, answered by Technician, last updated Oct 20, 2017 top

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3. How do I cancel my account?

Cancellation and Transfer of accounts/ service require a formal letter signed by authorizing signature with a 30 day notice period. All balances on the account MUST be cleared in order to fully comply with your request.

submitted by unknown, answered by Technician, last updated Oct 20, 2017 top

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